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WiFi

My Wi-Fi stops working after 6pm at night it started last night and, in the morning, and during the day it's fine. I called and talked to two CSR and the only thing they did was tried to sell me another internet package. My internet works fine it's the Wi-Fi cuts off at night and can't seem to get any answers.

Responses

ATTHelp

Community Support

•

210.2K Messages

3 months ago

Hi kimbereld_24, we can help you with your Wi-Fi.

Use the Smart Home Manager to check your Wi-Fi strength.

Open the Smart Home Manager app on your mobile device.
Select the For You tab.
Look for the Easily Find Weak Wi-Fi in your location and select Get Started.
Follow the prompts to check out your home network Wi-Fi coverage.

We also recommend that you visit our Wi-Fi 101 article to learn what could be causing your speed to slow down and how you can troubleshoot.

Keep in mind that this could be a bandwidth issue - it's possible that there's more strain on the network around that time, causing your Wi-Fi to drop.

Let us know if you need further assistance.

Aminah, AT&T Community Specialist

0

kimbereld_24

WiFi

ATTHelp

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