Tutor
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6 Messages
Unable to connect to HTTPS secure site
I am accustomed to connect to my credit union account via the internet but as new ATT customer I am getting error message using both of my browsers on my desktop Mac.
"Your connection is not private
Attackers might be trying to steal your information from olbaccess.arlingtoncu.org (for example, passwords, messages, or credit cards).
NET::ERR_CERT_AUTHORITY_INVALID"
What the HAY!?!
KevinMcMurtrie
Tutor
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18 Messages
5 years ago
Open up the web page for your modem and follow links to "Settings" : "System Info" : "Event Notifications". If you have that page, turn everything off. The notification is actually the modem attempting to hijack web pages and it breaks absolutely everything. Certain conditions, like having a personal VPN server, result in constant false alarms.
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karlamorningsun
Tutor
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6 Messages
5 years ago
follow links to "Settings" : "System Info" : "Event Notifications". If
you have that page, turn everything off. I am not able to open a
webpage for my modem. I've googled how to do this and I am getting error
messages when I try.
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_xyzzy_
Expert
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15K Messages
5 years ago
This is not a gateway (router/modem) problem. It is a security certificate problem. Google NET::ERR_CERT_AUTHORITY_INVALID for various suggestions on how to address this.
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karlamorningsun
Tutor
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6 Messages
5 years ago
ACE - thank you very much for your valuable reply. I followed the link you provided and looked over the material. I feel totally inadequate to the task of figuring out which of the many solutions is the one suited to my error/warning message. I found one that "looks" identical with the red satchel and white "X" on it... but the information provided and steps to follow is WAY over my head. Wishing to be more tech savvy - is there a "walk through" video of some sort or what would be my search criteria if I was googling to find one? Thanks for your help.
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hecht661
New Member
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1 Message
4 months ago
I have exact same problem. Why no answers?
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ATTHelp
Community Support
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211K Messages
4 months ago
We're here to assist with your connection concerns, @hecht661!
We recommend that you attempt to reset your gateway, as this can resolve a host of issues. These are the steps to take to reset your gateway:
If you need further assistance, please create a new thread along with more details as to what you are experiencing. The reason for this is this thread is subject to being closed at any mment due to it's age.
Let us know if you need further help!
CalebP, AT&T Community Specialist
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