Tech Service automated on phone
June 08 lost service (internet, landline, Uverse) Procedure used:
- Called Tech Support used phone number ending in 2020
- Selected the phone call back offer in 25 to 30 minutes.
- No call back received
- Tried again with same response.
- Service restored early morning of June 09.
- ATT never offers any refund for interrupted service. ATT bills clients for late payments or justified delays.
- Is a better phone number available?
I know of no procedure to report faulty Tech Service to ATT. Your assistance appreciated.