Tutor
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8 Messages
Suddenly slow speeds
So my internet speed has suddnely gone from the 12Mbps i am paying for to about 0.8. Thats right eight thenths of one twelth of what I was getting before. Most posts i see here have UV realtime results, which wont install on my computer for whatever reason. Im no computer professional and I really dont like them but I need the internet connection for my work, so any help is appericated.
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Official Solution
spd2demun
Expert
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24.3K Messages
12 years ago
Residential Gateway, the router/modem.
You could do a remote reset by accessing the software, but you'll need the password from the sticker on the router (unless you have changed it to something custom).
This link will let you run a test on your Broadband connection (you will lose all services for a few minutes).
http://192.168.1.254/xslt?PAGE=C_5_0
Or, you can do a remote reset on this page Reboot System (press Reset button).
http://192.168.1.254/xslt?PAGE=C_5_7
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spd2demun
Expert
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24.3K Messages
12 years ago
UVRT won't work on Macs (at this time), but you can borrow a Windows laptop and run it.
Do you have the 3800 or 3801 model of 2Wire router?
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madman118
Tutor
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8 Messages
12 years ago
Well I got UT Realtime to work after basicly trying to run it again and again afor about 30-40 times.A few pages load normaly now but it refuses to load streaming vido altogether, including live skype streams, which are very important to me. Right. Here are the 'results':
Does this board not support[img] tags?
http://i474.photobucket.com/albums/rr110/madman118/Stats-2012-04-16-03-00-23.png
http://i474.photobucket.com/albums/rr110/madman118/Interfaces-2012-04-16-02-56-11.png
http://i474.photobucket.com/albums/rr110/madman118/ErrorTable-2012-04-16-02-56-07.png
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spd2demun
Expert
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24.3K Messages
12 years ago
You can click on the tree icon when replying to upload--if you want to go back and edit your post, use the drop-down on the right (Options--Edit Reply).
edit--I went ahead and posted them for you
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spd2demun
Expert
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24.3K Messages
12 years ago
(Edited) See included image...
(edited)
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madman118
Tutor
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8 Messages
12 years ago
Ok ok well i just put in direct links to the screen shots. ^ Thanks for that. So any ide whats going on with my connection and or hardware?
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spd2demun
Expert
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24.3K Messages
12 years ago
NP, this site is different than some others.
You're welcome.
Could you also post the Bitloading tab?
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madman118
Tutor
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8 Messages
12 years ago
No problem just a moment.
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madman118
Tutor
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8 Messages
12 years ago
Is this the one?
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spd2demun
Expert
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24.3K Messages
12 years ago
You've got a lot of errors, and UVRT shows a recommendation of the 32-profile (red numbers on IP Profile tab), but you're currently on the 25-profile.
Have you tried resetting the RG? Unplug from the back, wait about 30 seconds and plug back in.
ATT can run some remote tests on your line, but that is sometimes not accurate on their end.
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