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Friday, April 3rd, 2015 10:28 PM

No visible jacks... Fee to install?

So I just bought a new house and scheduled service (U-verse TV & Internet) to be transfered from my apartment to my new home, I didn't notice at first but it looks like when the remodeled the home they never installed any phone jacks. Technician is scheduled for Monday will AT&T do the work and bill me for it or how does it work if you're not even sure the phone line is coming into the house at any point?

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Community Support

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6.7K Messages

9 years ago

Hi @CrypticShadowX,

 

Hopefully, the technician will be able to locate a phone jack in the house. If not, they will be able to install it and will quote you any charges before doing any work, which will be billed to your AT&T U-verse account.

 

-David T

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Guru

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921 Messages

9 years ago

I think the tech can run 3 cat5 lines including the Homerun to the RG for free, but more than 3 lines will cost $55 per line over the 3rd.
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