
Contributor
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1 Message
Massive uverse latency
My internet is extremely slow in practical usage. The problem seems to be the latency. Below I copied from the gateway speed test page. Look at the latency values. It makes the internet practically unusable. It is not like this all the time, but whenever my internet is going slow and I go test it, the latency is huge. Then it goes back down to 30-50 without doing anything on my side. How can I fix it, short of switching to another provider (which I am close to doing).
WARNING: During this Speed Test, services that are using the network (e.g., web browsers, voice calls, video) may have their performance impacted. In addition, the results of this Speed Test will be lower when these services are in use during the test.
06/14/19 4:16:39 PM | downstream | 24.261 | 1369 | 807.348 |
06/14/19 4:16:20 PM | upstream | 1.525 | 87 | 1055.542 |
05/22/19 2:58:00 PM | downstream | 25.131 | 1418 | 1644.831 |
05/22/19 2:56:57 PM | downstream | 24.825 | 1401 | 1142.826 |
05/22/19 2:56:35 PM | upstream | 1.767 | 100 | 1568.214 |
ATTHelp
Community Support
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225K Messages
4 years ago
Hi @Backl1der,
Thank you for reaching out to us here! Did you disable IPv6 on your Gateway? We also suggest that you check your port configuration on your Gateway.
You can also view this article on Understanding Ping and Traceroute.
On this page, you will find many solutions that have plagued your internet experience. Best of all, these solutions and recommendations were written by people of the internet!
Let us know if you need anything else!
Lafayette, AT&T Community Specialist
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blockrg
New Member
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13 Messages
3 years ago
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