Contributor
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2 Messages
Canon Printer connection to U-verse wireless network
Canon MF8380 wireless printer won't connect to Uverse network. It will not find the WPS point. I have entered the SSID and passkey, but still the wireless network still does not see the printer. Any suggestions are welcomed.
ATTHelp
Community Support
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221.2K Messages
7 years ago
Hi @JayhawkVol,
Sorry to read of the trouble you are having connected your printer. If you have not already, you may need to turn on the WPS function on the modem. You will find information how how to do that here. You can also search the forums by using the search bar above.
In some instances, our members had to change the WPA encryption on the modem aka the password to a custom setting.
Change your Wi-Fi Password and Network Name (SSID) on 2wire/Pace
Change your Wi-Fi Password and Network Name (SSID) on NVG
If the above does not help, we recommend searching our forums for possible solutions or contacting the manufacturer as they have have updated information on how to connect the printer.
Good luck!
-ATTU-verseCare
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JayhawkVol
Contributor
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2 Messages
7 years ago
Turning on and off the WPS doesn't work. I have changed the WPA encryption method on the modem, but still no luck.
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