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J15500's profile

New Member

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2 Messages

Sunday, January 1st, 2023 2:04 AM

Can send MMS text on wifi but not receive them

I can send and receive iMessages on wifi. I can send MMS messages on wifi but cannot receive them. My husband has same phone, uses same wifi and his phone has no issues. 

ATTHelp

Community Support

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210.2K Messages

3 months ago

We'd be glad to assist you with receiving texts via Wi-Fi, J15500.

 

We recommend that you read our article that covers Internet and Wi-Fi Troubleshooting for a Single Device to learn what could be causing this and how you can troubleshoot.

 

Does your Wi-Fi work fine other than when you're expecting to receive a text? If your phone is the only device that's having Wi-Fi trouble, there may not be a problem with the Wi-Fi, but with your phone.

 

If troubleshooting doesn't help, let us know -- we may need to have our Wireless team take a look.

 

Aminah, AT&T Community Specialist

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