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Need help with your equipment?
Seventwofive's profile



1 Message

Friday, January 26th, 2018 6:30 AM

Bad internet?

My home internet disconnects every 15 - 20 minutes, the modem has been changed 2 or 3 times (although all the modems were used previously) and frequently the internet just goes off. It comes back quick sometimes and others it takes hours WHY does it do that I'm fed up.

Community Support


225.6K Messages

6 years ago

Good morning @Seventwofive!

Thank you so much for reaching out over our Community Forums!  I hate to hear you’ve been having such trouble with your home internet services.  I’ll be happy to help you out!

Not to worry, we have plenty of troubleshooting options!  Check out this article for some information on how to begin troubleshooting your internet services.  Let me know how this works out for you!

Amethyst, AT&T Community Specialist

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