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SylviaWood's profile

New Member


2 Messages

Tue, May 31, 2022 4:58 AM


How do I connect to this VPN ?

I have Mcafee but it keeps shutting off. 


Community Support


200.1K Messages

4 m مضت

We'll gladly help you connect to your VPN, SylviaWood.


So that we can point you in the right direction, please give us more details about the VPN you're using. Are you referring to the McAfee Safe Connect VPN, or the VPN that comes with AT&T AntiVirus Plus?


For the VPN that's included with AntiVirus Plus, you can activate it in the Smart Home Manager:

  • Select Settings
  • Select AT&T Internet Security
  • Select VPN location to activate the VPN on the device you're using

To activate the VPN on other devices, select Go to My Devices under AT&T Internet Security, and select a device. You'll see the option to turn the VPN on or off. 


If you need further assistance, let us know. The more details we have, the easier it will be for us to help you.


We'll be awaiting your response!


Aminah, AT&T Community Specialist

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