Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Need help with your equipment?
B

New Member

 • 

2 Messages

Wednesday, February 10th, 2021 4:24 AM

AT&T Visa Virtual Account Rewards

I am trying to use one of my Visa Virtual Account Rewards cards on my AT&T bill.  I won and claimed 3 different Visa Virtual Account Rewards in different values.  Although I received Visa Virtual Account Rewards links to the virtual cards, they no longer work - I receive the following message when I click on the links, "This acde.groupo.com page can’t be found; It may have been moved or deleted.; HTTP ERROR 410."  How do I regain access to my Visa Virtual Account Rewards cards?  Any assistance would be appreciated.

Accepted Solution

Official Solution

Jeffster

ACE - Professor

 • 

2.6K Messages

2 years ago

Reward Center:

For reward-related questions, please call: 800.288.9983
7 a.m. to 7 p.m. (CST), Monday through Friday.

Accepted Solution

ATTHelp

Community Support

 • 

214.9K Messages

2 years ago

Let's see if we can point you in the right direction, @BigDTigger.

 

Thank you to @Jeffster for the useful information.

 

As he stated you will need to call them for more help with your rewards card. They will answer any questions that you have.

 

If you have any other questions or concerns in the future, feel free to reach back out.

 

Thank you for choosing AT&T.

 

Marc, AT&T Community Specialist

New Member

 • 

2 Messages

2 years ago

Thank you, Jeffster.  I will give them a call.

New Member

 • 

1 Message

2 years ago

Hey, I am facing the same issue, is there any resolution for this ?

New Member

 • 

1 Message

2 months ago

I worked at groupo and was sent a visa rewards card as a christmas gift yet it never worked... Doesn't really surprise me!! 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.