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Calrissian45's profile



1 Message

Thursday, March 22nd, 2018 2:05 AM

Why can my PC only connect to wireless printer via WiFi?

My computer can connect to my wireless printer when I connect to the network via WiFi, but it can't connect to the printer when the computer is connected to the router with an Ethernet cable. A fresh OS install solves this problem, but the problem keeps happening again after a couple months or so. Does anyone have an idea of what could cause this kind of problem?

Community Support


232.1K Messages

6 years ago

Hello @Calrissian45,

I can definitely relate to the issue of the printer not wanting to behave.  With your assistance we can find the information require to resolve this.

May I ask what type of printer do you have?  

I look forward to assisting you. Have a wonderful day!

Georgia, AT&T Community Specialist

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