Contributor
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1 Message
Why can my PC only connect to wireless printer via WiFi?
My computer can connect to my wireless printer when I connect to the network via WiFi, but it can't connect to the printer when the computer is connected to the router with an Ethernet cable. A fresh OS install solves this problem, but the problem keeps happening again after a couple months or so. Does anyone have an idea of what could cause this kind of problem?
ATTHelp
Community Support
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221.1K Messages
6 years ago
Hello @Calrissian45,
I can definitely relate to the issue of the printer not wanting to behave. With your assistance we can find the information require to resolve this.
May I ask what type of printer do you have?
I look forward to assisting you. Have a wonderful day!
Georgia, AT&T Community Specialist
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