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idoc83's profile

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1 Message

Tuesday, May 23rd, 2023 3:41 AM

VPM connection

My VPM from work cannot connect to my home wifi. What do I do to make it work?

New Member


2 Messages

4 months ago

If your VPN (Virtual Private Network) from work is having trouble connecting to your home Wi-Fi network, there are a few steps you can take to troubleshoot the issue. Here are some suggestions:

  1. Check your internet connection: Ensure that your home Wi-Fi network is functioning properly and that you have an active internet connection. Test the connection by connecting other devices to your Wi-Fi network and accessing the internet.

  2. Restart your devices: Try restarting both your computer and Wi-Fi router. Sometimes, a simple reboot can resolve connectivity issues.

  3. Update your VPN software: Make sure you have the latest version of your VPN client installed on your computer. Outdated software can sometimes cause connection problems.

  4. Disable firewall or antivirus software: Temporarily disable any firewall or antivirus software running on your computer. Sometimes, these programs can interfere with VPN connections. Remember to re-enable them once you have established the VPN connection.

  5. Check VPN settings: Verify that you have entered the correct VPN server address, username, and password provided by your workplace. Double-check the settings to ensure they are accurate.

  6. Try a wired connection: If possible, connect your computer to your router using an Ethernet cable instead of relying on Wi-Fi. This will help determine if the issue is related to your Wi-Fi connection.

  7. Contact your IT department: If you have followed the steps above and are still unable to connect to the VPN, reach out to your workplace's IT support team. They can provide further assistance and troubleshoot the issue from their end.

Remember that specific VPN configurations can vary depending on your workplace's setup and the VPN software you are using. It's always a good idea to consult with your IT department or follow any specific instructions they have provided.

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