Should I not change the Network name and password on the Arris NVG599?
Hi there! After having a lot of trouble with my internet slowing down and shutting off entirely and then turning back on again, an AT&T tech finally came to service my router. He checked the line and it seemed to be OK so he asked if I'd changed the name of my router's Network and Password - of course I HAD for security. He said unfortunately that that was a known bug with this particular router (the Arris NVG599) - that if you change the name/password it can't correctly connect to the internet. So he gave me a new router (same model) and told me not to change the Network name and password.
To me this sounded a little questionable so I googled and haven't been able to find info like this anywhere else. Is this, indeed, a known bug? Personally I don't feel secure leaving it at the default settings.