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Saturday, August 1st, 2020 9:03 PM

My smart manger tells me I have a gateway failure

My bgw210 is has connection but no internet, my smart manger tells me it is a gateway issue.  What should I do?

Accepted Solution

Official Solution

ACE - Expert


27.9K Messages

4 years ago

Call CS 1-800-288-2020.  If it is determined that you need a replacement, one will be sent for a self-install. 


You have 60 days to return the old one via UPS/FedEx.  Instructions will be emailed to you.

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