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J

New Member

 • 

2 Messages

Thu, Mar 19, 2020 5:49 PM

My entire service is down

Nothing works at my home after they buried the line outside my home. My kids are unable to do their school work due to no connection or service. I have tried everything. I cannot get anyone on the phone except "promotions" who hung up one me

sandblaster

ACE - Expert

 • 

60.9K Messages

3 years ago

Try the online troubleshoot and resolve tool from your phone or whatever you used to post this by going to https://ufix.att.com. It will run tests and hopefully determine you need a technician. It will then allow you to schedule a technician to fix.

New Member

 • 

2 Messages

Tried that it tells me there is an issue and that rebooting should fix it. Tried that and still nothing :(

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