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jmaples7999's profile



1 Message

Sunday, June 19th, 2016 6:15 PM

Modem disabling internet access when using Archer C7 in bridge mode

I recently switched to AT&T and was given a PACE 5268AC. I changed the SSID and password, along with the WiFi channels, but nothing else. I reconfigured my previous router (An TP-Link Archer C7, which I had used in bridge mode with my previous ISP) in bridge mode with the DHCP server disabled (made sure that gateway address did not conflict and that the subnet mask was the same). I then rebooted the router to apply the settings, and within a few seconds the PACE 5268AC had disabled the internet (could still connect to WiFi, but no internet). I had to shut off the C7 and reboot the 5268AC. I'm really hoping that it's a configuration step that I missed on the 5268AC and not AT&T locking down the compatible hardware, otherwise I may have to switch back to my previous ISP.


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10.3K Messages

7 years ago

Hi @jmaples7999 Thanks for posting!


I'm sorry you're having some issues with your equipment. We'll be happy to help you with that! Please send us a private message by clicking here (you will need to log back into the Forums, please don't reply to a forums notification email this post generates). Please include your full name, phone number, account number and the best time you can be reached.


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1 Message

6 years ago

I followed these directions originally posted from DSL Reports: .


I disconnected my main home computer from Pace 5268AC gateway box, and connected with my TP-Link Archer C7 router. Basically, I left my TP-Link's Archer C7 router's modem settings as is, with the DHCP range as is, and left DHCP assignment to active (did not disable). I connected my TP-Link router's WAN port to one of the outgoing LAN Ethernet ports, and accessed the Pace 5268AC's gateway set up settings. Under the settings to allow for a pinhole/bridge connection, I selected the TP-Link Archer C7 router from the list, and activated DMZ+. What this does is bridge the Pace's Internet connectivity through to the TP-Link router. Before logging out of the Pace gateway, I switched off WiFi, so everything would now be handled via the TP-Link router. Very easy to do.

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