Is the NVG599 Gateway with Date Code from 2015 an upgrade from Pace 5268AC FXN installed 8/2018?
New service installed on 8/31/18. Last week was on the phone with Customer Service for account maintenance, and the Rep said I was 'eligible' for a new, upgraded Gateway. I asked why would I need an upgrade, since service was installed 30 days ago. Rep said it was a better Gateway and could not explain anymore technical information.
I received a NVG599 Gateway with Date Code of 6/27/2015. I called Customer Service to ask what is better with the 3 year old Gateway vs. the 30 Day old Gateway (No date code on the 5268AC, S/N 10171N102XXX (XXX for privacy reasons). Called Tech Support on the Install instructions. Asked about the 3 year old NVG599 being better than 5268AC in what way? Could not answer except it was 'better' .
I was told that once I install the new Gateway, my old Gateway will not work, so there is no real way to compare a speedtest or any other comparison.
I did a speed test on my 5268AC and am getting 53-54MB Down and 10-11 UP. I have 50MB Service, There is no Fiber Optic in the neighborhood nor planned. No gaming or heavy streaming except NetFlix, etc on 4K Smart TV.
Thanks anyone who can help.