Internet stability problems on ARRIS BGW210-700
Whenever I try and upload a file (ex. a 138mb file to Google Drive or OneDrive) the file upload starts, then after about 5 seconds, the internet stops working, and prevents anyone from accessing the internet temporarily (about 1-3 minutes).
My PC that I'm uploading from is ethernet hardwired,
My Pixel 6 phone is connected via 5G WIFI,
Various other computers in the house are hardwired / connected to WIFI (both bands),
All of them drop connection when 1 person tries to upload anything.
I heard that this is possibly due to a firmware/software bug in the latest update (4.21.5), something that has to do with the firewall blocking any connections when a large amount of upload bandwidth is used, if I'm understanding it correctly.
Since it sounds as though the firewall could potentially be the issue, I tried disabling every firewall setting that I could. I then restarted the machine, double-checked to make sure the firewall Status showed that all settings were Off,
- Packet Filter = Off,
- IP Passthrough = Off,
- NAT Default Server = Off,
- Firewall Advanced = Off
After making sure every firewall related setting I could find was turned Off, I tried the upload again. Still nothing. Every device loses connection for a few minutes, before access being restored upon me canceling my upload.
Here's my next thought,
Could I try to use a 3rd party router to bypass this issue?
For example, If I took any TP-Link router on Amazon and set it up with IP Passthrough, and turned off all firewall settings on the BGW210-700, could I just use the TP-Link router as my firewall, potentially bypassing this issue alltogether?
If anyone has tried this, please let me know how it went, I'm seriously considering purchasing a 3rd party router to offload the important processes onto.