New Member
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1 Message
I need to return my equipment because I cancelled my service.
I'm trying to return my equipment because I cancelled my service. I've gone to multiple FedEx/UPS locations but they seem to be closed whenever I've gone due to COVID. I do not want to be charged for this as that is not my fault but I will return the equipment. I keep trying.
Accepted Solution
Official Solution
Constructive
Former Employee
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30.7K Messages
3 years ago
To assist our customers during this time, we?re temporarily extending the timeframe to return your DIRECTV, U-verse TV, or AT&T Internet equipment from 21 days to 60 days. Get more information here about how to locate a drop-off location and return your equipment.
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