New Member
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5 Messages
How to reach ATT tech support?
Anyone knows how to reach tech support? Their regular phone is disconnected and chat says “chat busy” and doesn’t let me get in line or anything.. Any information that could help will be much appreciated!
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davemize
ACE - Professor
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3.7K Messages
3 years ago
The phones aren't disconnected, but are overwhelmed due to record level call volumes and staff shortages because of the pandemic. People are getting through, but it's a challenge.
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ATTHelp
Community Support
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210.5K Messages
3 years ago
Hi @liubov,
Due to the recent of events of COVID-19, are teams are a bit busier than normal.
We recommend checking out our AT&T FixIt App. It will guide you through troubleshooting and faster than calling in. Just text myATT to 556699 to download it.
ChrisZ, AT&T Community Specialist
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