Shop holiday gifts while you still can - Everyone gets our best deals on any smartphone!
cwwardwaller's profile



1 Message

Tuesday, November 11th, 2014 3:15 PM

HBO GO Reloading

I added on HBO GO on my Roku 2 months ago and it worked great.  Recently, over the past week and a half, HBO GO is frequently unavailble.  If I am able to load a show, it stops to reload in the middle several times, frequently taking a minute or longer.  This is not very usable and I am thinking of dropping the service.  Is this an HBO problem or a UVerse problem and how do I fix it?

Community Support


6.7K Messages

9 years ago

Hi @cwwardwaller,


I am sorry about the issues you are having with your Roku, but I will be glad to help. Do you have issues with streaming the HBO content on a computer? Also, with your Roku, is it connected wired or wireless? If wireless, is it possible to connect it wired just for testing purposes?


-David T

Not finding what you're looking for?