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adeosun55's profile

New Member

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1 Message

Tuesday, March 21st, 2023 2:43 PM

Equipment REturn

Does anyone have a physical ATT address to return equipment?  I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

Accepted Solution

Official Solution

ACE - Expert

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25K Messages

3 months ago

If the nearest FedEx or UPS store is more than 10 miles away, they'll send you a return kit.  Otherwise you have to take the items in.

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SoloTX

ACE - New Member

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625 Messages

3 months ago

Speaking from experience, you need to drop the equipment off at a FedEx or UPS location so they can box it up and give you a receipt of return. Need to keep the receipt for a few years to avoid getting charged for equipment that goes rogue. Have a friend take you or take an Uber or something.

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