halbrower's profile

New Member


1 Message

Tuesday, January 31st, 2023 8:48 PM

Desperately Need Uverse Return Address for Gateway Equipment

I simply need a return address and will be happy to pay ship fees.

We live 1 hr 30 min from a UPS or FEDEX store.
Customer Service has disconnected me, I have tried to ship.
This is insane frustration for something that should be simple.
If Uverse cannot email me a shipping label?  Please give me an Address.

ACE - Expert


24.6K Messages

2 months ago

Sorry...no one here can give you that information since we don't know it.

Call CS back and say "cancel" at the prompt. 


ACE - New Member


545 Messages

2 months ago

Very odd. Normally, when you live so far away from a UPS or Fedex location they snail mail you a return kit that includes box(es) and shipping label(s). 

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