Community Support
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6.7K Messages
Connecting Media Devices
Media Devices
Make sure you have your WiFi information.
If you do not have it, you can find it here.
Amazon Fire TV/Stick
Connecting your Amazon Fire TV/Stick
AppleTV
Chromecast
Roku
David, AT&T Community Specialist
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Accepted Solution
Official Solution
ATTU-verseCare
Community Support
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6.7K Messages
6 years ago
Need help connecting other devices. Find out more information here.
David, AT&T Community Specialist
1
Lewis13
Contributor
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1 Message
6 years ago
OK, what poor knowledge. I have been trying to connect ROKU for a week. Talked to ROKU, and ATT several times. Many times.
The Roku only worked at night.
I finally checked settings myself. The passwords for 2.4 ghz and 5.0 ghz were different. I changed the 2.4 password to same as 5.0 password and works fine.
My guess is home inet drops to 2.4 at some point in evening.
Why Tech set up 2 different passwords is beyond me, and apparently.
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zatara2
Contributor
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1 Message
5 years ago
this gobbledegook is USELESS;
i’m looking for a way to add an IP address for my wired internet-capable DVD player;
the network sees sees the device but will not load up an IP address for it;
yes, i’ve disconnected all the cables and done a reboot;
the setup did work at one time, create an IP addresss automatically;
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Tvcamgrl
New Member
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2 Messages
4 years ago
can someone please help me. I can’t get an internet connection on my tv. I have it on my computer. I’ve gone through every troubleshooting available.
It says access Point of wireless LAN is not found.
Please help
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