Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Ihaveasmile's profile

Contributor

 • 

1 Message

Saturday, July 8th, 2017 12:29 AM

Closed

Can I upgrade my gateway without renting it?

I have purchased a new computer and printer that won't connect to my ten-year old gateway equipment (3800 HGV-B).  I do not want to "rent" new equipment but would like to purchase my own.  AT&T customer support said I could do that and that there was an approved list of equipment on their website, which I am having difficulty finding.  Is there such a list, and where is it?  Or is it possible to purchase from AT&T rather than rent it?

Accepted Solution

Official Solution

curiouscat

Professor

 • 

1.9K Messages

6 years ago

ATT doesn't allow purchasing anymore and only waives the lease fee if you have the any of the following model numbers:

NVG510 ( for IPDSL customers)

2WIRE: 3600HGV

Pace: 5031

Pace: 5168NV

But these are not the latest gateways and they don't support speed higher than 12 MBps, I believe.

So at this time, you have no choice but to rent to get the latest ones. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.