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Lialialia12's profile

Contributor

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1 Message

Sunday, November 4th, 2018 4:24 AM

Broadband goes out at the same time every night

This past summer the uverse broadband would go out for a few hours beginning at 8 pm. Coming back on at 10 pm. Then it wouldn’t come back on til midnight. Now it starts an hour earlier and doesn’t come back on until 4 am. We’ve had multiple technicians and three modem replacements. Nothing has worked. Haven’t even received a discount for lack of service. 

Community Support

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229.5K Messages

5 years ago

Hello @Lialialia12, let’s get this issue addressed for you.

 

Since this is in regards to your account, I’ll be inviting you to a private message (PM) to further investigate your issue. Please look in your inbox for a message from me.

 

Mihai AT&T Community Specialist

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