
New Member
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2 Messages
AT&T Router sent to wrong address
My AT&T router has been sent to my service address, and not the shipping address which I had mentioned while ordering the device. Currently no one is living at the address where the device is delivered, and the UPS tracking already mentions that the equipment has been delivered at the doorstep. I want to know where exactly my equipment has been delivered since I move in the new address in 3 days.
Accepted Solution
ATTHelp
Community Support
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221.4K Messages
2 years ago
We're here to help, @pranavkothawade
We just have a few questions so we can provide you with the best assistance.
We'll be awaiting your response.
Deandra, AT&T Community Specialist
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pranavkothawade
New Member
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2 Messages
2 years ago
I requested for a replacement router and received the same. Thank you!
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ATTHelp
Community Support
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221.4K Messages
2 years ago
@pranavkothawade
We're glad to hear you were able to get things resolved! If you ever need any further assistance, don't hesitate to reach back out to us. Thank you for being a part of our AT&T Community!
Donovan, AT&T Community Specialist
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