New Member
•
2 Messages
Arris BGW-210 and choppy Zoom connection
Hi- I have pretty high speed internet, but my Zoom connection seems to be hit or miss and I need it for work. I have a wi-fi extender but it does not seem to help unless I keep it plugged into the Arris. Should I get a router to help with the choppy wifi? It is mostly with Zoom where is is a problem.
Thanks!
Accepted Solution
Official Solution
ATTHelp
Community Support
•
221.2K Messages
3 years ago
Hey @arielwinger,
We'd be happy to help with your inquiry on Zoom connection. Have you tried using Zoom on a different device? Was there still connection still choppy? How far is your Wi-Fi extender from the gateway?
Here are a few things you can try; how to maximize your home Wi-Fi network, slow browse & website issues, optimize your internet speeds.
Let us know if this helps.
Max, AT&T Community Specialist
1
0
ketimberlake
New Member
•
1 Message
3 years ago
I don't have the answer but we are having this EXACT same problem - internet connection is fine, passes all tests, but wireless cuts out on Zoom -- so hoping others have ideas!
0
joster
New Member
•
6 Messages
5 months ago
I am having the same issue and am about ready to go back to cable. It's happening on wifi and hard wired connection. AT&T, please provide a solution asap!
(edited)
0
0
gr8sho
ACE - Professor
•
4.5K Messages
5 months ago
Your problem is not the same as the OP. Please open a new thread for your issue and provide as many details as possible and the community will try to assist. @joster
0
0