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Aries859's profile

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1 Message

Tuesday, May 23rd, 2023 11:19 AM

2019 Chrysler Pacifica

I have a 2019 Pacifica that has always been wifi compatible.  This morning I went to set it up and purchase a plan for an upcoming family vacation and the website says the service is currently unavailable for my vehicle.  Since when is this the case?  Is there a way to fix this issue?  The website doesn't even list a phone number to contact someone to speak with.

In-car Wi-Fi hotspot service is currently unavailable for your vehicle.

Community Support

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232.2K Messages

1 year ago

Hi there @Aries859, that 's not the experience we want you to have with your Wi-Fi hotspot for your veichle.

 

Let's meet in a Direct Message in order to run some further troubleshooting for to connect a car. Please locate the chat icon next to the bell icon in the upper right-hand corner of the forums page.

 

In the meantime, you are able to get details about data plans for using Wi-Fi while you’re on the road.

 

We look forward to assisting you soon.

 

Ashley, AT&T Community Specialist

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