Reset clock on Internet Air

I had the same clock display issue when I first got my Air.  One morning, after about a week, it started showing the correct time. So, maybe just give it time :-)

Thank you @fatalswanson.  I am still getting the flashing AT&T, and I am hoping that is a good sign.  Frankly, I would not mind if it displayed the AT&T logo without blinking, but if the clock gets fixed, I will be happy.

Last week, Chris at AT&T assured me that the clock issue would be resolved by today. 

It is not resolved.  The unit is flashing "AT&T."  If it would just stop blinking, it would not be so annoying. 

Three months later, and the clock is finally showing the correct time. Now, if only AT&T will stop charging me for both the old and the new Internet service....

Did you cancel the previous Internet service?

The original deal from AT&T was a 7-day trial of Internet Air. If I did not cancel the new service after 7 days, the DSL would be cancelled. When I called last month, I was told the DSL had been cancelled, and I would be credited for charges. So far, I have been charged for two months of DSL since switching to Internet Air. I will call again today and report back here.

Found an email address:

Attcustomercare@Att.com

Sent this:

"I switched my DSL service to Internet Air in March.  I was told the DSL service would be cancelled after 7 days. Since March, I have been charged for both the new Internet Air service and DSL each month. I have called customer service with no success. Please advise."

Waiting for response.

I decided to contact John Stankey, the CEO of AT&T. I googled him and got his email:

Prepared a short and sweet email letter and sent it to him:

js9991@att.com

and

john.stankey@att.com

By golly, I have received two phone calls from "the office of the President."  I am told the charges for DSL will be credited.

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