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debgutcheus's profile

New Member

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5 Messages

Monday, March 27th, 2023 9:28 PM

Reset clock on Internet Air

The clock on my Internet Air base unit is off by 4 hours.  How can I get the correct time to display?

New Member

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54 Messages

6 months ago

I just received a phone call from Chris at AT&T. Chris was asking how I felt about the new Internet Air. I told him I was enjoying the faster speed and the stronger WiFi, but the clock display was stuck on GMT.

Chris said they were working on a resolution and the display will be corrected by Tuesday. If, by Wednesday, the clock is not correct, I should reboot the hub and it should be OK.

I will wait until Tuesday, and report back here with my findings.

ACE - Expert

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33.2K Messages

6 months ago

It would seem that they forgot that not everyone would want to see UTC on their gateway clock.  :-)

Have you checked the web interface for a Time Zone setting?  Their wired gateways do not have one, but do appear to know the time zone.

New Member

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54 Messages

6 months ago

The only web interface I know of for the All-Fi Hub is the "Smart Home Manager" app that has no time zone setting.

I have tried everything this week. Talking to and chatting with AT&T has not worked. I will wait until Tuesday to see if a fix will be downloaded.

Not holding my breath.

ACE - Expert

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33.2K Messages

6 months ago

Does pointing a browser http://192.168.1.254 do anything?

(edited)

New Member

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5 Messages

6 months ago

The time on my hub corrected itself this evening.  Yay!

New Member

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54 Messages

6 months ago

http://192.168.1.254 takes me to this page which does not let me change anything.

Image taken at 6:58 pm CDT.

New Member

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54 Messages

6 months ago

Good for you, Deb! They have not fixed mine yet.

ACE - Expert

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33.2K Messages

6 months ago

On my fiber gateway "Current Date/Time" is in local time. I have no settings for that... it should pull it from the towers it's talking to, just like a phone.

New Member

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54 Messages

6 months ago

For the record: 

Rebooted the hub this morning. The display is now blinking "AT&T".

All of my other devices, phones, PC, printer, TV, Ring cameras, and garage door are displaying the correct time.

ACE - Expert

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33.2K Messages

6 months ago

All of your other devices apparently know what time zone offset to apply to UTC and how to apply it.

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