U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!!
I am begging for some relief here - going on since 2019!! U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!! I have confirmation payment numbers - I need to get my internet ordered and I cannot. This has been going on forever. I disputed it because I returned my equipment AT&T never received (cannot find that exact receipt right now) - but because I was buying a house and trying to protect my credit - the balance was completely paid through the collection agency on 020722 (confirmed as of today also 080522) - AT&T recalled the account on 031522 - but still have not cleared my account. And - I cannot login to my U-verse account - apparently I have like 3-4 different IDs - so I spent all morning merging ids/accounts etc - and AT&T will only show me what they say I owe when I try to order internet online - when I am logged into my regular AT&T account it show no payment due - this has been going on for years (oh yea - I never got my Visa Reward card from 2017...) Please help me AT&T!!!! I have waited for hours on hold or just cannot get a live person to speak to. Please please AT&T - this is ridiculous - you have my money! Do you want me to stay with another provider?