Check out AT&T's Valentine's Day Gift Guide for ideas & deals on the new Samsung Galaxy S23!
Missearp's profile

New Member

 • 

1 Message

Saturday, February 12th, 2022 2:01 AM

Total ATT outage ~ Credit?

My ATT services (home phone, Uverse, Internet) were out of service for a little over 7 days. How do I receive credit for the time down?

Accepted Solution

Official Solution

ACE - Expert

 • 

24.2K Messages

1 year ago

Call CS 1-800-288-2020.  They can give you a credit for each FULL day your service was out....generally $3-5 per day.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.