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Lane3526's profile
Lane3526
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21 Messages

Thursday, June 9th, 2022 1:28 PM

Smart home manager app update new network name

I had to get a new modem from At&t. I have tried to update my new wifi network name and password. I even tried under my at&t account att.com.  It isn't updating my network name. An I cant get a answer/help from chats or @ATTHelp. How can this be fixed? I cant keep track of data usage without it being updated. 

Accepted Solution

Official Solution

ATTHelp

Community Support

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215.3K Messages

1 year ago

We're happy to help with updating your Wi-Fi name, @Lane3526.

 

You can update your Wi-Fi information using the smart home manager or from a connected device. To update using the smart home manager:

  1. Sign in to Smart Home Manager.
  2. Select My Wi-Fi.
  3. Choose Edit next to name or password.
  4. Select X to clear existing info, then enter a new name or password.
  5. Select Save.
  6. Reconnect your devices with the updated network info.

Let us know if this helps or if you need further assistance.

 

Elmi, AT&T Community Specialist.

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