bbuttercup's profile

New Member

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1 Message

Monday, December 26th, 2022 9:12 AM

Service outage in North Akron Ohio

When will the service outage in North Akron' Ohio be restored?  It's been out since 9:30 AM on December 23rd. 2022.

It was supposed to be restored by 5PM on the 23rd.  Now it's 4:05 AM on the 26th. 

Community Support

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231.2K Messages

1 year ago

Hi there, bbuttercup. We understand that your service has been down for the holidays. We can look into that further.

 

You can check for any known concerns by using our known concern portal. Just click on the radial button next to AT&T Internet and put in your zipcode below, and then click on the button next it. If you are involved in a known service concern it will be displayed right there.

 

Also, you can get ETR information about service concerns in your area, by using the myAT&T app on all mobile devices, including tablets and iPads. If you do not have it, please use your applicable app store and do a search for the myAT&T app and download it, then log into the app and the ETR information will be right there.

 

If there is anything else that you need, please let us know.

 

Matthew, AT&T Community Specialist

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