New Member
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1 Message
Saraplus
Hi Folks,
I want to ask how safe is saraplus in keeping customer information. I had an att dealer talked me into entering info with it. Saraplus basically an order entry software that ask customer for secure information. However I am not sure how secure it is with middle man. I was stupid to think that its actually att corporate that in on the call. He never mentioned he was dealer and I assumed he is ATT corporate representative since an actual ATT representative gave me the number.
I am worried that the dealer is able to see my information and could use it potentialy bad things.
Thanks.
ATTHelp
Community Support
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221.1K Messages
4 months ago
Hi @jacksonMississipi,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Antwan
AT&T Business Social Media
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Embi95
New Member
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1 Message
2 months ago
Hello! Also asking about sara plus. Called AT&T and spoke with someone to give us AT&T fiber for home. They gave us a ghost order that never arrived. Had to go in store and create new account/replace the order. How secure was the information we shared? Our social security, address, other secure information. We have since had local numbers calling saying they are “AT&T Residential” requesting to speak to us. Can someone help?
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