Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
thescott713's profile

New Member

 • 

2 Messages

Wednesday, May 17th, 2023 4:30 PM

Reward card

I have called 5 times. Rep told me to call back on the 17th (today). She said to ignore the date that it expires. Everyone is telling me I don't have a 300 dollar reward card. Why is dealing with ATT so poor? Someone please help me!

Community Support

 • 

232.9K Messages

1 year ago

We'll send you a Direct Message to address your reward card complaint, thescott713. There will be a chat icon in the upper right corner of the Forum page once the message has been sent.

 

Aminah, AT&T Community Specialist

New Member

 • 

2 Messages

1 year ago

I spoke to someone on twitter and they said I can’t claim this gift card even though it was put in my account. Shameful!

New Member

 • 

4 Messages

1 year ago

I called AT&T Rewards Center today since I received an AT&T rewards Visa card for $100 and due to some mailing issues with our home address, by the time I got the possession of this Rewards VISA Card, the Card was already expired and I couldn't activate/use my $100 rewards Visa Card. So, I called AT&T Rewards Center to issue me a new card and they told me that they will not reissue me another card since it was my fault to not use the card.

I have been an AT&T customer since 2007 and this is ridiculous from AT&T to make a loyal older customer upset about just $100 and AT&T will lose a loyal customer. I will make sure to post this same negative review about AT&T on all social media platforms so that others are also aware of how ridiculous AT&T's customer service is.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.