Reward Card stops working after one purchase
I've gotten several reward cards over the past year of my service with AT&T, and I don't think I've once actually been able to use the entire value on the card. I recently received one worth $20, and I used it once for a purchase well under $20. It worked the one time, but it has not worked since then.
When I go to the website on the back of the card, I keep getting errors when I enter the card number and the PIN (the last 4 digits of your account number, or so I learned from another forum post). The expiration date for the current card under question has not passed. I can't find a way to even look at the history of transactions since I can't log in to the website.
Anyone else have or had issues like this? I don't keep receipts for little purchases, so I don't have any proof of what I've used the card for, but in the future I'll keep better track of it. It's been more of a hassle than a reward because I've tried to use it several times since the first to no avail.