New Member
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3 Messages
Property damage
I've been reported my property damage since January 23rd 23rd and I have not received no calls are anything and the thing about it is yes your property is damaged you want somebody to fix it you'll damage my property and I wanted to be fixed and young ignorant people you're not returning people calls you're not staying in touch with them or anything You'll have pictures of my damages in everything and the thing about it is if you don't pay AT&T their money for their bill they'll be so quick to cut your Internet off quick to cut your Internet off but they're taking a time to compensate me for my damages no more it contact with me or anything nothing and I'm very p***** off I want to know do I need a lawyer do I need to get a lawyer on this a lawyer and the judge do I need to get a lawyer to handle this claim cause you have to answer a law you have to answer judge you can't continue to ignore them I just want payment for the yard damage my property because actually what I'm about to do is just leave AT&T alone completely but I want my property fixed and if I have to go to court and Sue At&t for it and make Yall pay the property damage plus the lawyer fees I will do it.
ATTHelp
Community Support
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221.6K Messages
7 months ago
Hi there, Jahangel. Thank you for bringing this property damage to our attention. We are saddened that the property damage has happened and that you have not received a phone call back We do understand the seriousness of the matter. We can point you in the right direction.
When it comes to property damage, after a 48-hour business time frame, and you have not heard anything after your claim, please go to www.mysedgwick.com and register as a new user with your claim number. There you can also contact your Sedgwick adjuster. That is for property or home damage.
If the damage was done to yards, plants, or bushes, please contact our Buried Wire group at 1-800-924-9420 option 2. Their hours are form 7:30am - 6pm EST Monday through Friday. You can also email them at bwire@att.com
Again, thank you so much for bringing this report to our attention and for posting on the AT&T Community Forums.
Matthew, AT&T Community Specialist
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Jahangel
New Member
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3 Messages
7 months ago
I have tried to do that register is not registering it it doesn't work the claim adjust the number he doesn't it go straight to voicemail the AT&T rep tried to call him as well it went to voicemail and this has been since January the 23rd when this damage happened so it is a lot more to it than that and it's getting irritated me you know but I've been with AT&T over 10 plus years you know I know sooner or later I'm just gonna end up canceling my service and going to somebody else because somebody who has been a lawyer customer decided to take customer after The stuff damaged my house is taking this long we almost about to enter into April
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ATTHelp
Community Support
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221.6K Messages
7 months ago
Thanks for sharing that information with us @Jahangel. We understand your frustration.
In order to further assist with the damage to your property, and to check the status of your claim we'll need to meet in a DM. We'll need to authenticate your account in order to contact our risk management team to gather more information about your claim. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).
We look forward to hearing from you.
Robert, AT&T Community Specialist
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