Masanao_Hashizume's profile

New Member

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1 Message

Thursday, November 24th, 2022 1:58 AM

November Payment Amount

I signed up for a $50/month plan on Nov 5.
However, my credit card was debited $56.
Please tell me the reason for this $6 difference.
Also, if the $56 is correct, please reissue the receipt.

ATTHelp

Community Support

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207.2K Messages

2 months ago

Hey there @Masanao_Hashizume. Thanks for reaching out about your bill, and we'd be happy to look into this for you.

 

To get started, please confirm with us which plan it is that you signed up for that was 50 dollars. Also, the extra 6 dollars could be from the sales tax for the service that you have. Once we know what service it is we'll be able to give a clearer answer on the 6 dollar difference.

 

We look forward to hearing from you.

 

Robert, AT&T Community Specialist

ACE - Expert

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24.1K Messages

2 months ago

There ARE taxes and fees on all accounts.  Look at your bill online for details.

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