My service was cancelled six months ago, now they're sending bills and threatening a credit report.
I cancelled my Frontier DSL internet back in June which was apparently provided through AT&T. Got and paid a final bill... or so I thought. I had to go through literal (Edited per community guidelines) and back to get someone who didn't speak a word of English to cancel ANOTHER bill I was sent for August. Nothing until November when I get a bill for about $18, and no back charges for all the months since I cancelled. The charges were from October to November. I tried to contact the company, I couldn't get any response so I did the only thing I could, I tossed it in the trash because I'm not paying for service I don't have. This morning I get another bill wanting $36, again for service I thought had been shut off months ago. My landline doesn't even work, I had to look in my basement for an old phone. So basically you guys are trying to get me to continue paying for something that doesn't exist and now you're making threats on my credit and inevitably collections. I should not have to get a lawyer involved to get you to stop doing this. I shouldn't have even had to register an account here.