Saturday, December 17th, 2022 4:55 PM
my att and direct tv accounts are linked i need them unlinked so i can get to my att internet profile
1 year ago
We're happy to help you with getting those accounts separated, majjjikman!
We've got a great article on how to unlink an individual account when you manage multiple accounts with one ID. Here are the steps that you can follow to get your accounts separated:
Please note that there are certain types of accounts you can't remove. These include the following:
Please let us know if you need additional help!
Lacey, AT&T Community Specialist
I am having the same problem but cannot fix it since I cannot reach my Profile in MyATT. I had a tech come up with the same conclusion - we cannot fix it since we cannot reach the MyATT server, we keep ending up over at DIrect TV. THis is a simple problem to solve that seems to be confounding the help desk. Any help would be appreciated. I can provide all the answers to get the right one in to fix this problem.