New Member
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2 Messages
internet usage suddenly increased dramatically around 11/20/22
I have internet 50 now and have had ATT internet for many years. I never used more than 400-600 gb per period. Usually less than 400. Around 11 /20/22 that suddenly spiked and I went from using 3-20 per day to 30-100 per day. Now over 1600 for December. I open and look at usage and today, the 31st, I used 20 gb before I got out of bed and turned anything on. I noticed another person had similar experience around same date. No changes in devices or usage. I reset router on 12/27/22 and now there is no data usage shown for that date. Something is messed up and I do not believe the data numbers.
KatK
New Member
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3 Messages
4 months ago
I’ve been checking my internet usage since I first posted to this forum. Interestingly enough, it seems the numbers posted are about half of what they were since the middle of November. I don’t know if AT&T has read through this thread or they made some system adjustments but the numbers are now about double of what they were before the fall debacle, which is to say they are still about 50% higher than normal. Example: last summer about 10gb per day; fall about 40gb per day, and now about 20gb per day.
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MSU4LIF
New Member
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2 Messages
3 months ago
Reporting same issue. Hovered between 250-400 GB from January through October 2022. Increased GB usage started on 11/24/22. November, 1300….December, 1400…..January, 1800. Doesn’t make any sense. Used AT&T Smart Home Manager app and Direct TV Stream box and iPhone is now showing to use 40 to 50 GB each day. Something is not right and it would be nice if AT&T would be transparent and honest and notify their customers about what changed.
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tonydi
ACE - Guru
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9.9K Messages
3 months ago
@MSU4LIF Please post your comment in THIS consolidated thread since we're trying to build enough evidence to help get to the bottom of this. Thanks!
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