Help w bill due to co vid 19

We understand that these are trying times, @Katwood420, and we're here to help point you in the right direction.

Since your services have already been suspended, you will need to reach out to our internal collections team to see what payment arrangement options you have available.

Let us know if you have any other questions or concerns.

John, AT&T Community Specialist

Unfortunately it won’t be restored until you pay your bill to zero. There was a waiver form you needed to fill out before interruption unfortunately now it’s too late 

This forum is not customer support. No one here can restore your service. You need to call.

Don’t bother calling At&t. All they about is the money. I was given a one time courtesy even though I’ve been paying small portions. I’m still having a hard time keeping up and I get cut off on Monday. They returned my payment because it wasn’t enough. Verizon wireless which I know someone who has it as long as you make payments the won’t disconnect you. That’s the example AT&T should be following not greed 

We're happy to help in any way we can, @Ltorres1379.

If you'd like for the community forums team to see what we can do to help you keep your service active, please let us know!

Thank you for sharing your feedback!

Aminah, AT&T Community Specialist

I’d take any help I could get at this point