New Member
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3 Messages
Ethernet doesn't have a valid IP configuration
I've tried hours to fix it but it just won't work I tried dns and trouble shoot I've tried command prompt I tried un plugging and plugging my Ethernet back in I tried network reset I've tried to disable and enable my Ethernet I tried deleting my Ethernet I've tried resetting my wifi and it won't work my internet works it's my Ethernet that won't work I think it won't work because my gate way is blank
gr8sho
ACE - Professor
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4.6K Messages
7 months ago
Call Att and ask them to perform a line quality test.
I wouldn’t accept a replacement gateway until they confirm the line to the gateway is working satisfactorily. If they suggest doing a factory reset, let them do it to get that step out of the way.
I’d dumb down home network as much as possible during the investigation with Att.
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ATTHelp
Community Support
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221.6K Messages
7 months ago
We can help you fix your Ethernet connection, Davejhon.
Thanks for letting us know everything you've tried so far. Based on the information you provided, we'll have to access your account. We'll send you a Direct Message to gather your information and start working on a resolution. Look for the chat icon in the upper right corner of the page.
Aminah, AT&T Community Specialist
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