Contributor
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1 Message
Deactivate voluntary suspension
I called twice for support on removing the suspension on my account for WiFi and Uverse TV but it still says my account is suspended. How do I fix this problem?
Contributor
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1 Message
I called twice for support on removing the suspension on my account for WiFi and Uverse TV but it still says my account is suspended. How do I fix this problem?
ATTHelp
Community Support
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221.6K Messages
5 years ago
Hello @ALEXIS1,
Thank you so much for reaching out to us in the Community Forums in regards to the issue with your account! I am sorry to hear the account is still in a suspended state! I apologize for any inconvenience it may have caused, and I would be more than happy to provide some additional assistance!
Due to the account specific nature of the concern, I would like to continue working with you in a more private setting. I will be sending a private message which can be retrieved from your Forum’s Inbox. We will be able to continue there.
I look forward to working with you, and hope you have a wonderful day!
Nicole, AT&T Community Specialist
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duncanrides
New Member
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1 Message
10 months ago
happened to me too- they said it was billing? Ping pong between departments, hoping for a fix.
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skeeterintexas
ACE - Expert
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26.2K Messages
10 months ago
This thread is 5 years and as such will be closed.
Please start a new thread in the appropriate forum and include any pertinent information.
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