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New Member

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2 Messages

Sat, Jul 25, 2020 2:23 PM

Community Bulk Services

Hello! 
I have been receiving a bill for the past 6 months. I have the community bundle with U-verse and internet and NO upgrades. This means I pay my apartment complex directly. I have called billing 6 different times to take care of the issue each time they tell me it’s taken care of and then I receive another bill. This time it went to collections and my services are suspended. I have tried to call multiple times and nothing gets fixed. Please help me, I am beyond frustrated and exhausted dealing with this. I must have internet to work from home. Thank you.  

ACE - Expert

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22.8K Messages

2年前

What does your apartment management say?  I would start with them.

New Member

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2 Messages

2年前

That I need to contact AT&T. The apartment complex has emailed our complex rep several times to get the problem fixed. Yet, still nothing is done. 

New Member

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1 Message

9分前

To check with att to add services I want that they offer bulk and I would have to pay difference

ATTHelp

Community Support

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195.5K Messages

9分前

Hi, @Myra2.

 

Are you asking for help getting service or just sharing your experience?

 

We'll be here if you need us.

 

Aminah, AT&T Community Specialist

gfixelle

Teacher

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18 Messages

1分前

How do i speak to a representative about handling bulk service to my HOA community?  I am on the board.

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