Can’t access ATT internet account

We're here to help you get back into your myATT account, @Drdru!

Have you attempted to reset the password for your account? If not, give it a try as this re-syncs your email in our system.

You can give it a try with these steps:

1. Go to reset your password.
2. Enter your user ID and the last name associated with your ID.
3. Choose your verification method and follow the prompts.
4. Enter and confirm your new password.

let us know if you run into any errors. If you do, provide that information here as we may need to bring you into a direct message to research this further.

CalebP, AT&T Community Specialist 

I am having the same issue. after creating a DirecTV Stream Account - i can not access any other part of ATT Online Account Management

Hello @zmanokc, we understand how important it is for you to be able to access your account, and we are here to assist. 

Please follow the recommended steps mentioned by the Community Specialist above, to reset your password.

If you continue to get any errors after resetting your password, please let us know so we can invite you into a private message and review your account for a solution.

Amon, AT&T Community Specialist

I have done the above steps and i still can only access my directv account

Hello @zmanokc, we are here to assist with your account access.

Let's meet in a Direct Message so we can review your account and get this resolved for you. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). Once we are in a direct message, we'll be able to continue this over the phone or chat if you'd prefer.

Amon, AT&T Community Specialist