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New Member


4 Messages

Thursday, February 25th, 2021 6:41 AM

Cancelling Internet ONLY Plan Question

I need to cancel this internet service ASAP. I am extremely unhappy with many aspects of this service (speed, technical issues, multiple service visits, etc) and I need to know if I have a contract with AT&T. As far as I know, there has never been any mention of ANY type of commitment or service contract for my internet only plan, but I have been with AT&T for many years in different cities across my state and theres always a catch to every service they offer. Anyways, is there any way i can access my account details/documents that would disclose any contract info?

Former Employee


22.4K Messages

3 years ago

Are you receiving any monthly discount? 

Yes, would be a contract.... normally 12 months. As state have had service for several years the two most common ways to have a contract would be moved service within past 12 months or called to lower your bill, given a discount both would start a new contract. 

If paying full price for internet only with no discounts applied would have no contract.

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